The future of commitment ensures various solutions to the customers which are required to manage the traffic intelligently in an ever-changing operating environment. In today’s time, Electronic toll collection has become a necessity in the lives of people.

For this, the transport ministry has installed electronic toll collection systems to all the booths of the country from 2020. The main aim of introducing this system is to end-delays at booths and cut the cost that can be contributed indirectly to someone.

The ministry has asked different investors to install this system on different highways including national highways from 1 to 14 along with 25 toll stations. This system has become operational on trial basis at the initial stage. It makes use of radio frequency identification technology which is considered as the wireless systems comprised of two different components including readers and e-tags.

This technology works with a special function. With this, the owner of the vehicle has to first issue an e-tag that is directly attached to the inside area of the front windscreen of the vehicle along with the account used for free collection. By using this, the drivers of the specific vehicle can easily transfer the money to the account of the system at transaction points or through the internet banking.

When any vehicle will pass through the toll collection lane, the installed system will immediately activate its camera that takes the picture or the photograph of the vehicle number that reads the RFID tags. This can also save a lot of time of the vehicle drivers as they did not require stopping at the toll both station to pay their fees manually. The trial period of this system will allow the continuation of manual toll collection system. Or in other words, the paper tickets and the cards will still be sold at the toll booths.

A research has been conducted which says that the electronic system of toll collection has reduced the operating costs to the large extent that is up to 2.8 trillion per annum when traditional toll gates are compared with it. This system has evolved for providing the support to the technologies of a digital age that also safeguards toll revenues. It provides the enhanced customer experience that helps in improving mobility, increasing safety and adding convenience to the customer as well as the management.